Patient’s & Attendants’ Rights & Guidelines

At Renuka Orthopaedic Centre, we want you to be an informed patient who actively participates in care decisions and has open lines of communication with the medical staff. Regardless of your age, gender, socio-economic situation, national origin, language, religion, or disability.

You Have Rights to

  • Receive thoughtful, respectful, and compassionate care in a secure environment.

  • Information on diagnosis, treatment and expected outcomes · informed of the price of the procedure and the hospital's fees

  • Give informed consent

  • Know the clinical identity of the professionals involved in patient care

  • Full consideration of your dignity, privacy and confidentiality

  • Expect prompt treatment in an emergency

  • Refuse treatment to the extent permitted by law

  • Refuse to participate in human experimentation and research

  • Seek second opinion

  • Receive information about follow-up care

  • Consent with knowledge

  • know the clinical identities of the healthcare providers providing patient care.

  • security against physical abuse and mistreatment

  • complete respect for your dignity, privacy, and confidentiality

  • In an emergency, anticipate fast service

  • Refuse medical care as much as is allowed by law

  • Take a second Opinion

  • Upon request, copies of medical records

  • Keep an eye on your own social, cultural, and spiritual convictions.

  • Aware of hospital policies and procedures

  • Refuse care to the extent that it is legal

Visitors Guidelines

We will do our best in fulfilling our responsibility for providing quality treatment. While, there are certain things we expect you to follow for faster recovery.

  • Our patients need to rest for a speedy recovery, and thereby, we request you to limit your visitors during visitors' hours.

  • Please Note That Visitors May Be Restricted According to A Patient’s Medical Conditions or Special Needs. Kindly Cooperate in This Situation.

  • At The Time of Admission, You Will Be Issued Passes for Attendants and Visitors. Please Request Your Attendant and Visitors to Show These Passes on The Hospital Premises.

  • In Case of Loss of The Pass, You May Get In Touch With The Concerned Desk Located In The Hospital Main Entrance.

  • Visits Of Children Under the Age Of 12 Are Not Allowed on Patient Floors. This Is to Protect Children from Catching Any Infection.

  • Sanities Hands Before and After Visiting the Patient.Use Of a Mobile Phone Is Prohibited Where Critical Medical Equipment And Patient Monitoring System Are In Operation.

  • Please Read and Follow All Posted Signs About the Usage of Cell Phones, Only in Approved Areas.

  • Even If You Are Using Your Cell Phone in approved Areas, Please Speak in A Soft Tone So That Other Patients Are Not Disturbed.

    We promise to take care of our patient however we need your cooperation to make the place comfortable for all.